Services

Why Hire a Pet Sitter?

Peace of mind: Pet Pals offers a peaceful opportunity for your pet to stay in his/her own environment away from illness, aggression and loud noise. Pets get to stay in their home, sleep in their own bed, eat out of their own dish and stay on their regular routine.  All of this while having your home looked after and given a “lived in” look. When you return your pet will be happily awaiting you!  No special pick up hours to inconvenience you and a warm welcome home!

Security: Each sitter is bonded and insured for your protection and a professional pet lover.  We are veterinarian recommended and offer client referrals at any time.

On Demand: We don’t only offer services to our travelers, but make regular or last minute visits to our clients with demanding jobs that require long working hours. Realize you have an after work meeting, a personal appointment and can’t get home to let the dog out?  Give us a call!

Convenience: Pet Pals is open every day, all year round. We offer a variety of services at all times of the day while we look after your pet. Every visit includes dog walking, pet playtime, companionship, feeding, watering and medication administration per owners request. Litter scooping, kennel cleaning, pet laundry and dish cleaning are done each visit as required to maintain clean, sanitary conditions in your home surroundings so you won’t have a mess to return to.

No forgotten visits!!  We use industry leading software with a convenient app.  Each client will receive a completed visit report after every single visit letting you know the details of our time with your pets along with some pics so you don’t miss a thing.  This update is sent directly to your app and email on file in real time.  This software also provides the convenience to clients to be able to make, change or cancel future pet sitting reservations.   Easy and convenient online payments as well as another avenue to communicate to your own personal pet sitter.

Free extras!!!   We are happy to perform light house-sitting services such as bringing in the mail/paper and packages, watering plants, rotate lights and blinds and taking out the garbage to make your house looked lived in – this is all included!

Pet Pals Roanoke, VA
Fish Bowl

Services & Policies

DOG WALKING

STARTING AT $22/walk

A Walking dog is a HAPPY dog!  For some, this is the best part of their day!  Spoil your dog with a regular or dedicated walk.  We walk in rain or snow!!

DISCOUNTED dog walking packages for 2+ recurring walks per week

  • 20 minutes – $22
  • 30 minutes – $25
  • 45 minutes – $30
  • 60 minutes – $40

ON DEMAND as needed dog walks

  • 20 minutes – $24
  • 30 minutes – $27  
  • 45 minutes – $35
  • 60 minutes – $45

(fee covers up to 2 dogs/$5 for each additional dog)

MID-DAY DROP IN

DISCOUNTED Mid-day Break packages for 2+ recurring breaks per week

  • 20 minutes – $22
  • 30 minutes – $25
  • 45 minutes – $30  

ON DEMAND as needed visits

  • 20 minutes – $24
  • 30 minutes – $27  
  • 45 minutes – $35 

(fee covers up to 3 dogs/$5 for each additional dog)

Designed for you pet lovers that work long hours and have a pet that needs to be let out into their yard for a potty break, frisbee, tug of war or just some one-on-one undivided attention.  

DOG ADVENTURES

$60/90 minute adventure

For the pups that have more energy and need more exploring.  We pick up from your home and head out to the place of your choice (local trail, dog park, pet store or just go for a ride) then return home when everyone’s heart is full and legs are tired.  Water bowls and water always available. Price includes 1 pet.  Each additional pet is $20

IN-HOME PET SITTING

Designed for the out-of-towner. Breakfast, Lunch, Dinner and Bedtime visits available.  Each visit Includes: potty break, feeding, watering, litter scooping, playing, short walk, tummy rubs, medication administration and light house sitting.  A minimum of 2 visits per day are required for all dogs in our care. Safety is our #1!

(fee covers up to 3 pets/$5 for each additional pet)

  • 1 – 30 Minute visit per day: $28
  • 2 – 30 Minute visits per day: $50
  • 3 – 30 Minute visits per day: $75
  • 4 – 30 Minute visits per day: $100
  • 1 Hour visits are $45

Weekends:  30 Minutes visits: $28 

BED & BISCUIT OVERNIGHT

$150/night (includes one mid-day visit in addition to all night care)

Specially designed for senior and special needs pets.  9 hours of overnight care.  (Dinner routine through breakfast routine + 1 mid-day break – we sleep in your home with your pets)

**We can only offer overnights for smoke free homes

ALMOST OVERNIGHTS

$100/night (2 hour evening visit and 1 hour visit the next morning – this is the overnight service minus the sleep time)

This is perfect for the pets that need the extra time for play, exercise or just some couch cuddles.  The exact arrival and departure times are determined by each client.  (add more visits during the day for an additional charge)

PUPPY LOVE SERVICE

This was created for the new family pet. This service is custom designed to fit your needs. It is intended to teach your new dog a “routine” that fits into your family schedule. We evaluate your needs and custom design a package that works for you

SENIOR EXTRA ASSISTED SUPPORT

Although not as active as they used to be, we at Pet Pals know that the seniors sometimes need a little extra support.  Whether it be let out a few extra times because they can’t hold it as long anymore or needing some interaction and movement.  We can set some time aside to spend with your senior and design a plan that works for the whole family.  When life is so busy, we can help YOU by coming in while you are at work and be their assistance for the day.  Check in, clean up any accidents, help get up and move a bit and administer any necessary medications or just give a relaxing rub down or meditation session for anxiety.  Senior pets are some of our very FAVORITE at Pet Pals.  Let us help you!

PET PARENT MEETING

All pet and home services include an initial consultation that will be scheduled prior to services. This is a thorough meeting so a member of our leadership team can collect all of the unique care info on each pet and your home.  This also includes set up within our online system and careful consideration of your care team.

REGULAR LITTER SCOOPING (weekly service)

$35/3 scoops/week

$55/5 scoops/week

Litter scooping fee covers up to 3 boxes at one time.

JUST THE HOUSE

Available for 10/30 minutes

1 visit daily: $16/$20

This service is for plants, mail/paper/package retrieval and house check ins.

POLICIES

Travel Fee – Free up to 12 visits.

Flat $15 fuel charge if vacation reservation extends beyond 12 visits.

HOLIDAYS

A deposit of 50% is due upon booking a reservation over a holiday.  This deposit is refundable unless cancelled less than 10 days prior to 1st day of services.

Pet Pals observes the following holidays. Any visit on these days will require a one-time flat $15 holiday fee for the day.

  • New Years Eve
  • New Years Day
  • Easter
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

Referrals from regular clients available upon request.

**REFERRAL PROGRAM**

If you’re a Pet Pal client and refer a new client,  you AND the new client will receive $15 off your next service.

Please call for complete pricing information as it depends on the number of pets needing care and the location.