About Us


Pet Pals is an amazing team made up of the most friendly, professional and trustworthy pet-lovers. Our goal is to keep your pets feeling as important, happy and comfortable as they are when you’re home. Avoiding stress, sickness and loneliness are our TOP priorities. We are here to help your pets live their very best life even on your busiest days.  Coming to your home to Love and Care for your pets as you would when you’re there is what Pet Pals is here for. When you can’t be there, leave it to us to keep your pets happy!

Pet Pals Roanoke, VA
certified pet sitter

Jessica Mather, Founder & Top Dog

Welcome!  I’m so glad you are here!!  We obviously have something in common, we love our animals!!!

My name is Jessica and I am the founder of Pet Pals.  I currently live in Roanoke, VA with my family of 4 and pets Francy and Lilo.  I am originally from Texas.   After school I began working as an office manager in Dallas and that began a career of office management.  I worked for several offices over the years from Dallas to Cincinnati to Philadelphia which gave me so much experience in how to run a business.  My husbands job moved us to this quant and beautiful town nestled in the Blue Ridge Mountains that I have absolutely fallen in love with and now call my home in Roanoke VA.

Soon after moving to Roanoke, Pet Pals LLC was born.

I’ve always loved animals for as long as I can remember.  I am very passionate about animals of ALL shapes and sizes.  I went into this business because I love to travel but traveling became so stressful as a pet owner having to leave them behind.  I had so much anxiety dropping them off at an unfamiliar place without all the comforts of home.  I soon realized that I could make a difference in their lives as well as their owners by making owning a pet less stressful or “guilt-free” when leaving town or working a long day away from home.

Being able to give people peace of mind when they leave is how this all started.  Giving the pets the opportunity to stay in the comfort of their own homes while giving their owners constant updates of their well being along with pictures of us having so much fun!

In March 2009,  we welcomed our first “human baby” our daughter into our lives and 3 short years later we welcomed our son.

I started Pet Pals as a one man show.  It was just me working from sun up to sun down.  After having kids I realized that if I wanted to be present for my family and run a successful business all at the same time, I needed a team.  Right now we are a team of 8 and I can’t say enough about them.  I would hire any member of my team to come to my home and take care of my pets while I am away.

February 2023, we celebrated 20 YEARS in business!!

We have all our wonderful clients to thank for all the success we have had. We are still going strong and constantly working to improve and make this the best pet sitting company that Roanoke and its surrounding areas has to offer.

We are taking new clients and would love to welcome you to our Pet Pals family!

Thanks for visiting and please don’t hesitate to reach out to me with any questions.




Training Manager/Professional Pet Sitter

Connie has worked for Pet Pals for 6 years! She retired from Allstate Insurance Co. after 30 1/2 years. She likes working with pets the most! She has a grown daughter and 2 awesome grandkids. Connie is one of 5 and family is very important to her including her dog Zoe. She can’t imagine life without pets.

Pack Leader, Professional Pet Sitter/Dog Walker

Kelly Perry is thrilled to be celebrating 6 years with Pet Pals! Kelly is a mother of 2 teenage boys and has a Basset Hound, Cleo and a tuxedo cat, Ambrose. She enjoys reading, coloring, going to the beach and hitting the farmers market in her spare time.

Professional Pet Sitter/Kitty Charmer

Rachel has been with Pet Pals since April of 2023, and she loves visiting all the animals, especially cats!  She is a recent graduate from Virginia Tech with a bachelor’s in animal science, where she studied dogs, cats, and horses.  When she isn’t playing with pets, she’s teaching preschool, reading, or snuggling with her own cats, Oscar and Midnight.

dog face
Professional Pet Sitter/Dog Walker

Bio Coming Soon!

Professional Pet Sitter/Special Needs Expert

Hi, I am Sarah!  I have been with Pet Pals for 10 years!  I am the proud pet Mom to 2 dogs and 5 cats!  I love spending time outdoors with my dogs.  We like to hike, swim and go out for pup cups.  I also love spending time inside with my dogs and cats watching tv and looking out at our bird, squirrel and chipmunk feeders.  I love being a pet sitter because I get to meet so many different pets and I enjoy the opportunity to allow others to enjoy time away from home with the knowledge that their pet is being well cared for.

Professional Pet Sitter/Dog Walker

Hi, I’m Amy!  I have lived in Roanoke for 42 years.  I am married and have one daughter. We currently have 2 dogs, 1 cat and some chickens.  In my spare time I  like gardening and just being outside.  I have worked for Pet Pals for over a year and really enjoy getting to meet all the animals!

Professional Pet Sitter/Dog Walker
Hi I’m Kara,  I have lived in Roanoke VA for most of my whole life except for the 10 years I lived in Iowa.  I am an empty nester with 2 grown daughters.  My husband is a business owner here in Roanoke and we just celebrated 30 years of marriage.  Pets have always been a part of my life and I am loving working for Pet Pals.  I currently have a black kitty named Percy.
Professional Pet Sitter/Dog Walker

Hi, I’m Ashleigh! I recently moved back to Roanoke, after graduating from VCU and living in Richmond for 6 years. I love being around animals- whether it’s my own kitties (Zyra and Fiona), my mom’s 5 dogs, or friends and clients’ pets. This year I had the awesome experience of helping nurture a litter of puppies for 8 weeks, expanding my knowledge about dog’s growth and development. In addition to spending time with animals, I enjoy being outdoors; cooking; event planning; and creative projects!