Services

Why Hire a Pet Sitter?

Peace of mind: Pet Pals offers a peaceful opportunity for your pet to stay in his/her own environment away from illness, aggression and loud noise. Pets get to stay in their home, sleep in their own bed, eat out of their own dish and stay on their regular routine.  All of this while having your home looked after and given a “lived in” look. When you return your pet will be happily awaiting you!  No special pick up hours to inconvenience you and a warm welcome home!

Security: Each sitter is bonded and insured for your protection and a professional pet lover.  We are veterinarian recommended and offer client referrals at any time.

On Demand: We don’t only offer services to our travelers, but make regular or last minute visits to our clients with demanding jobs that require long working hours. Realize you have an after work meeting, a personal appointment and can’t get home to let the dog out?  Give us a call!

Convenience: Pet Pals is open every day, all year round. We offer a variety of services at all times of the day while we look after your pet. Every visit includes dog walking, pet playtime, companionship, feeding, watering and medication administration per owners request. Litter scooping, kennel cleaning, pet laundry and dish cleaning are done each visit as required to maintain clean, sanitary conditions in your home surroundings so you won’t have a mess to return to.

No forgotten visits!!  We use industry leading software with a convenient app.  Each client will receive a completed visit report after every single visit letting you know the details of our time with your pets along with some pics so you don’t miss a thing.  This update is sent directly to your app and email on file in real time.  This software also provides the convenience to clients to be able to make, change or cancel future pet sitting reservations.   Easy and convenient online payments as well as another avenue to communicate to your own personal pet sitter.

Free extras!!!   We are happy to perform light house-sitting services such as bringing in the mail/paper and packages, watering plants, rotate lights and blinds and taking out the garbage to make your house looked lived in – this is all included!

Pet Pals Roanoke, VA
Fish Bowl

OUR SERVICES

DOG WALKING/MID-DAY BREAKS

For some, this is the BEST part of their day!  If you are short on time, leave it to us to get that much needed walk in.  Our dog walks are tailored to meet your dogs specific needs whether you have a puppy or senior dog that may need to go out more often or a high energy dog that needs some good exercise or a mean game of fetch.   We end each dog walk/mid-day break with fresh water and a small snack.

  • 20 minutes – $25
  • 30 minutes – $29
  • 45 minutes – $37
  • 60 minutes – $47

*We do not charge extra for additional pets or medication.  We only charge for our time.

*All dog walks are scheduled between the hours of 8am and 6pm

REGULAR CLIENT REWARDS

10% discount for any client on a weekly recurring 3x or more dog walk/mid-day visit schedule.

Buy 10 get 1 FREE for any dog walking services.  Pre-paid only.  This does not apply to travel care as it is intended for clients that need us during work hours regularly but have an unpredictable schedule.

TRAVEL CARE

Designed for clients going out of town for business or pleasure.  Breakfast, Lunch, Dinner and Bedtime visits available.  Each visit includes potty break, meal times, fresh water, playtime, short walk, tummy rubs and medication administration.  We will gather your mail and packages, water your plants, take out the trash and rotate lights and blinds for no extra cost.  A minimum of 3 visits per day is required for all dogs in our care unless they have access to a dog door.  Health and Happiness are our #1!

  • 20 minutes – $25
  • 30 minutes – $29
  • 45 minutes – $37
  • 60 minutes – $47

*We do not charge extra for additional pets or medication.  We only charge for our time.

*Any visit before 8am and after 6pm M-F will incur an after hours surcharge of $5/visit.

*Saturday & Sunday visits are an additional $5/visit

DOG ADVENTURES

$60/90 minute adventure

For the pups that have more energy and need more exploring.  We pick up from your home and head out to the place of your choice (local trail, dog park, pet store or just go for a ride) then return home when everyone’s heart is full and legs are tired.  Water bowls and water always provided.  Price includes 1 pet.  Each additional pet is $20

 

EXTENDED VISIT PACKAGE

$127/AM & PM (1 hour PM visit and 2 hour visit the next morning)

This is perfect for the pets that need the extra time for play, exercise or just some couch cuddles.  The exact arrival and departure times are determined by each client.  (add more visits during the day for an additional charge)

BED & BISCUIT SLEEP OVER

$185/night (9 hours of care) 

Specially designed for senior and special needs pets. 9 hours of overnight care.  (Dinner routine through breakfast routine).  Additional visits can be added.

**We can only offer overnights for smoke free homes

PUPPY LOVE SERVICE

This was created for the new family pet. This service is custom designed to fit your needs. It is intended to teach your new dog a “routine” that fits into your family schedule. We evaluate your needs and custom design a package that works for you

SENIOR EXTRA ASSISTED SUPPORT

Although not as active as they used to be, we at Pet Pals know that the seniors sometimes need a little extra support.  Whether it be let out a few extra times because they can’t hold it as long anymore or needing some interaction and movement.  We can set some time aside to spend with your senior and design a plan that works for the whole family.  When life is so busy, we can help YOU by coming in while you are at work and be their assistance for the day.  Check in, clean up any accidents, help get up and move a bit and administer any necessary medications or just give a relaxing rub down or meditation session for anxiety.  Senior pets are some of our very FAVORITE at Pet Pals.  Let us help you!

PET PARENT MEETING

All pet and home services include an initial consultation that will be scheduled prior to services. This is a thorough meeting so a member of our leadership team can collect all of the unique care info on each pet and your home.  This also includes set up within our online system and careful consideration of your care team.

HOLIDAYS

A deposit of 50% is due upon booking a reservation over a holiday.  This deposit is refundable unless cancelled less than 10 days prior to 1st day of services.

Pet Pals observes the following holidays. Any visit on one of these days will require a $10 holiday fee per visit.

  • New Years Eve
  • New Years Day
  • Easter
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day & the day after
  • December 23rd
  • Christmas Eve
  • Christmas Day
  • December 26th

Referrals from regular clients available upon request.

**REFERRAL PROGRAM**

If you’re a Pet Pal client and refer a new client,  you AND the new client will receive $15 off your next service.

Please call for complete pricing information as it depends on the number of pets needing care and the location.