About Us

OUR MISSION

Pet Pals is an amazing team made up of the most friendly, professional and trustworthy pet-lovers. Our goal is to keep your pets feeling as important, happy and comfortable as they are when you’re home. Avoiding stress, sickness and loneliness are our TOP priorities. We are here to help your pets live their very best life even on your busiest days.  Coming to your home to Love and Care for your pets as you would when you’re there is what Pet Pals is here for. When you can’t be there, leave it to us to keep your pets happy!

Pet Pals Roanoke, VA
certified pet sitter

Jessica Mather, Founder & Top Dog

Welcome!   My name is Jessica and I am the founder of Pet Pals.  I currently live in Roanoke, VA with my family of 4 and pets, Francy, Sandy and Lilo.  I am originally from Texas, but relocated to Roanoke after making my way through Dallas, Cincinnati and Philadelphia working in office management.  My husband’s job moved us to this quaint and beautiful town nestled in the Blue Ridge Mountains that I have absolutely fallen in love with and now call my home in Roanoke VA.

Soon after moving to Roanoke, Pet Pals LLC was born.

I’ve always loved animals for as long as I can remember.  I am very passionate about animals of ALL shapes and sizes.  I went into this business because I love to travel but traveling became so stressful as a pet owner having to leave them behind.  I had so much anxiety dropping them off at an unfamiliar place without all the comforts of home.  I soon realized that I could make a difference in their lives as well as their owners by making owning a pet less stressful or “guilt-free” when leaving town or working a long day away from home.

Being able to give people peace of mind when they leave is how this all started. Giving the pets the opportunity to stay in the comfort of their own homes whether you have to leave town or just work a long day at the office.  We relieve guilt and eliminate any rush by coming to your home and sending you instant updates on your pets well being with pictures of them living their best lives!

In March 2009,  we welcomed our first “human baby” our daughter into our lives and 3 short years later we welcomed our son.

I started Pet Pals as a one man show.  It was just me working from sun up to sun down.  After having kids I realized that if I wanted to be present for my family and run a successful business all at the same time, I needed a team.  Right now we are a team of 10 dog walkers and pet sitters. I would hire any member of my team to come to my home and take care of my pets while I am away.

February 2024, we celebrated 21 YEARS in business!!

We have all our wonderful clients to thank for all the success we have had. We are still going strong and constantly working to improve and make this the best dog walking & pet sitting company that Roanoke and its surrounding areas has to offer.

We are taking on new clients and would love to welcome you to our Pet Pals family!

Thanks for visiting and please read about our phenomenal team below!!

Cheers!

Jessica

MEET OUR TEAM

Connie
Team Lead, Professional Pet Sitter & Dog Walker

Connie has worked for Pet Pals for 7 years! She retired from Allstate Insurance Co. after 30 1/2 years. She likes working with pets the most! She has a grown daughter and 2 awesome grandkids. Connie is one of 5 and family is very important to her including her dog Zoe. She can’t imagine life without pets.

Kelly
Team Lead, Professional Pet Sitter & Dog Walker

Kelly Perry is thrilled to be celebrating 7 years with Pet Pals! Kelly is a mother of 2 teenage boys and has a Basset Hound, Cleo and a tuxedo cat, Ambrose. She enjoys reading, coloring, going to the beach and hitting the farmers market in her spare time.

Rachel
Professional Pet Sitter/Kitty Charmer

Rachel has been with Pet Pals since April of 2023, and she loves visiting all the animals, especially cats!  She is a recent graduate from Virginia Tech with a bachelor’s in animal science, where she studied dogs, cats, and horses.  When she isn’t playing with pets, she’s teaching preschool, reading, or snuggling with her own cats, Oscar and Midnight.

Brittany
Professional Pet Sitter/Dog Walker

Hi!  My name is Brittany. I’ve been an animal lover all of my life and knew that any career I wanted would involve animals. I have been working in veterinary medicine for over a decade now, but my true passion lies in pet sitting, rescue work and rehabilitation. I love being immersed in nature, hiking, paddle boarding, working out and I really enjoy listening to live music. My favorite way to spend my time is exploring with my husband and our dogs. I appreciate your trust with your furry family member and look forward to meeting you and your pets.

Sarah
Professional Pet Sitter/Special Needs Expert

Hi, I am Sarah!  I have been with Pet Pals for 11 years!  I am the proud pet Mom to 2 dogs and 5 cats!  I love spending time outdoors with my dogs.  We like to hike, swim and go out for pup cups.  I also love spending time inside with my dogs and cats watching tv and looking out at our bird, squirrel and chipmunk feeders.  I love being a pet sitter because I get to meet so many different pets and I enjoy the opportunity to allow others to enjoy time away from home with the knowledge that their pet is being well cared for.

Amy
Professional Pet Sitter/Dog Walker

Hi, I’m Amy!  I have lived in Roanoke for 42 years.  I am married and have one daughter. We currently have 2 dogs, 1 cat and some chickens.  In my spare time I  like gardening and just being outside.  I have worked for Pet Pals for almost 3 years and really enjoy getting to meet all the animals!

Kara
Professional Pet Sitter/Dog Walker
Hi I’m Kara,  I have lived in Roanoke VA for most of my whole life except for the 10 years I lived in Iowa.  I am an empty nester with 2 grown daughters.  My husband is a business owner here in Roanoke and we just celebrated 30 years of marriage.  Pets have always been a part of my life and I am loving working for Pet Pals.  I currently have a black kitty, Percy and a black Lab, Hawkeye.
Mackenzie
Professional Pet Sitter/Dog Walker

Hi!  I’m Mackenzie and I joined the Pet Pals team in August of 2024.  I’m super excited to be a part of this team.  Caring for animals is something I have always loved.  Growing up I’ve been around all types of animals such as dogs, cats, chickens, and more!  I have lived in Roanoke my whole life and I just love the community here.  I am excited to continue providing pet-care to our area.

Erin
Professional Pet Sitter/Dog Walker

Hi, I’m Erin! I joined the Pet Pals team in June 2024. I consider myself very lucky – I get to work with animals in most aspects of my life! In addition to Pet Pals, I work at a local animal shelter (started in 2021) and foster kittens in my free time (over 50 foster pets since 2018). I specialize in fostering animals with specific needs – whether those needs are daily medications, incontinence, recovering from illness or surgery, or simply a very shy temperament.

I live in Roanoke with my spouse, our two pets: a dog named Tito and a cat named Thomas, and a parade of fostered friends. In my free time, I love hiking, reading, and embroidery. I look forward to meeting your pets!

Barb
Professional Pet Sitter

Hi!  I’m Barb, I have been with Pet Pals since 2015!  My husband and I came to live in Roanoke for our retirement where we love our 2 rescue dogs, Greta the German Wirehair Pointer and Wyatt the German Shorthair Pointer.  When I am not snuggling my dogs, I enjoy making stained glass, walking with friends and visiting local breweries.

dog face
Todd
Professional Pet Sitter

Bio coming soon!